Template 01
Simple reminder
Hi [Name], a reminder of your appointment at [Business] on [Date] at [Time]. We look forward to seeing you.
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Message library · 50 templates
The right words for every appointment
Remind a client, confirm a change, or welcome a new enquiry. Choose an English message below, copy it, and make it your own.
Collection 01
Appointment reminders
Send before an existing appointment. Include the date, time and business name, then add only the practical details the client needs.
Template 02
Formal reminder
Dear [Name], this is a reminder of your appointment with [Business] on [Date] at [Time]. Please contact us on [Phone] if you need to make a change.
Template 03
Same-day reminder
Hi [Name], we look forward to seeing you today at [Time] at [Address]. If you need help finding us, please call [Phone].
Template 04
Request a response
Hi [Name], your appointment at [Business] is on [Date] at [Time]. Please let us know whether you can attend so we can plan the day.
Template 05
Dental or medical appointment
Hello [Name], a reminder of your appointment at [Practice] on [Date] at [Time]. Please bring the documents requested by our team. For any questions, call [Phone].
Template 06
Salon or wellness appointment
Hi [Name], your [Service] at [Salon] is booked for [Date] at [Time]. If your plans have changed, please contact us on [Phone].
Template 07
Property viewing
Hi [Name], a reminder of your property viewing on [Date] at [Time]. We will meet at [Address]. Please call [Phone] if you need directions.
Template 08
Professional consultation
Hello [Name], our consultation is scheduled for [Date] at [Time]. Please bring [Documents]. We will meet at [Address or meeting link].
Template 09
Veterinary visit
Hi [Name], a reminder of [Pet name]’s appointment at [Practice] on [Date] at [Time]. Please contact our team on [Phone] with any questions before the visit.
Template 10
Online meeting
Hi [Name], our online appointment is on [Date] at [Time] [Timezone]. Join using [Meeting link]. Please let us know if you have trouble connecting.
Collection 02
Confirm, reschedule or cancel
Make the appointment status explicit. When offering a new time, wait for agreement before treating it as confirmed.
Template 11
Booking confirmed
Hi [Name], your appointment at [Business] is confirmed for [Date] at [Time]. Location: [Address]. You can manage your booking here: [Booking link].
Template 12
Request received, awaiting approval
Hi [Name], we have received your appointment request for [Date] at [Time]. It is not confirmed yet. We will contact you once it has been reviewed.
Template 13
Confirm a change
Hi [Name], as agreed, your appointment has moved to [New date] at [New time]. This replaces the appointment on [Original date]. We look forward to seeing you.
Template 14
Business needs to reschedule
Hi [Name], we are sorry, but we need to move your appointment on [Date] at [Time]. Would [Option one] or [Option two] work for you? Please let us know before we confirm a new time.
Template 15
Offer another time
Hi [Name], thanks for letting us know. We can offer [Option one] or [Option two] instead. Which would you prefer?
Template 16
Acknowledge cancellation
Hi [Name], your appointment on [Date] at [Time] has been cancelled. Thank you for letting us know. When you are ready, you can book another time at [Booking link].
Template 17
Business cancels
Hi [Name], we are sorry that we must cancel your appointment on [Date] at [Time] due to [Brief reason]. Please contact [Phone] so we can help arrange another appointment.
Template 18
Client confirms attendance
Hello [Business], I confirm that I can attend my appointment on [Date] at [Time]. Thank you, [Name].
Template 19
Client requests a change
Hello [Business], I cannot attend my appointment on [Date] at [Time]. Could we arrange another time? I am available [Availability]. Thank you, [Name].
Template 20
Client cancels
Hello [Business], I need to cancel my appointment on [Date] at [Time]. Please confirm that you have received this message. Thank you, [Name].
Collection 03
Away messages and quick replies
Use these as wording for WhatsApp Business away messages or saved replies. Copying a message does not enable automatic sending.
Template 21
Outside opening hours
Thanks for contacting [Business]. We are currently closed. Our opening hours are [Days and hours]. We will reply when we reopen.
Template 22
Busy with appointments
Thanks for your message. We are with clients at the moment and will reply as soon as we can during opening hours. Please leave your name and how we can help.
Template 23
Weekend closure
Thanks for your message to [Business]. We are closed for the weekend and reopen on [Day] at [Time]. We will respond after we return.
Template 24
Holiday closure
Thanks for contacting [Business]. We are closed from [Start date] to [End date] and reopen on [Date]. You can view available appointments at [Booking link].
Template 25
Booking enquiry
To book an appointment, choose your service and an available time at [Booking link]. If you need help choosing, tell us what you are looking for.
Template 26
Directions reply
You can find [Business] at [Address]. [Entrance or parking detail]. Here is the map: [Map link].
Template 27
Prices enquiry
Our [Service] costs [Price] and takes approximately [Duration]. You can see the available options at [Link]. Let us know if you need help choosing.
Template 28
After a missed appointment
Hi [Name], we missed you at your appointment today. If you would like to arrange another time, please contact [Phone] or visit [Booking link].
Template 29
Thank-you follow-up
Hi [Name], thank you for visiting [Business]. If you have any questions about your appointment, please contact us on [Phone].
Template 30
Feedback request
Hi [Name], thank you for choosing [Business]. If you would like to share feedback about your visit, you can leave a review here: [Review link]. We appreciate your time.
Collection 04
Welcome messages
Introduce the business and give the person one useful next step. Use a greeting that suits the way your team normally speaks.
Template 31
Simple welcome
Hi, welcome to [Business]! Thanks for getting in touch. How can we help you today?
Template 32
Formal welcome
Thank you for contacting [Business]. Please share your name and a brief description of your enquiry so our team can help.
Template 33
Booking-first welcome
Welcome to [Business]! You can browse our services and book an available time at [Booking link]. If you have a question first, send it here.
Template 34
New client
Hi [Name], welcome to [Business]. We are glad you got in touch. Which service are you interested in, and is this your first visit?
Template 35
Practice reception
Thank you for contacting [Practice] reception. For appointment enquiries, please send your name and preferred day. You can also call us on [Phone] during [Opening hours].
Template 36
Salon enquiry
Hi, welcome to [Salon]! Tell us which treatment you are interested in and we will help you find the right appointment.
Template 37
Property enquiry
Hello, thank you for contacting [Agency]. Which property are you interested in? Send the listing link or reference and we can help with details or a viewing.
Template 38
Professional services enquiry
Welcome to [Business]. Please tell us briefly what you need help with. We can then suggest the right service or arrange a consultation.
Template 39
Returning client
Hi [Name], lovely to hear from you again! Would you like to book your usual service or discuss something different?
Template 40
Enquiry handed to the team
Thanks, [Name]. We have received your enquiry and will pass it to the right person. Our team responds during [Opening hours].
Collection 05
Holiday greetings and opening hours
Keep seasonal messages warm and relevant. State closure dates separately so clients can see when you are available.
Template 41
Season’s greetings
Season’s greetings from everyone at [Business]. Thank you for your support this year. We wish you a restful holiday season.
Template 42
Christmas greeting
Merry Christmas, [Name], from the team at [Business]. Thank you for choosing us this year. We wish you and your loved ones a lovely holiday.
Template 43
New Year greeting
Happy New Year from [Business]! Thank you for being part of our year. We look forward to seeing you again in [Year].
Template 44
End-of-year thanks
As the year comes to a close, we would like to thank you for choosing [Business]. We appreciate your trust and wish you all the best for the year ahead.
Template 45
Holiday opening hours
Our holiday hours are [Hours and dates]. We will be closed from [Start date] to [End date] and reopen on [Date]. Thank you for planning your visit with us.
Template 46
Summer break
The team at [Business] will be taking a summer break from [Start date] to [End date]. We reopen on [Date]. Available appointments are listed at [Booking link].
Template 47
Public holiday closure
A quick update from [Business]: we will be closed on [Date] for [Holiday]. Our usual opening hours resume on [Date].
Template 48
Easter greeting
Happy Easter from the team at [Business]. If you are planning a visit, please note our holiday hours: [Hours and dates].
Template 49
Back after the break
We are back! [Business] has reopened with our usual hours: [Opening hours]. You can book your next appointment at [Booking link].
Template 50
Holiday appointment reminder
Hi [Name], a reminder that your appointment at [Business] is on [Date] at [Time]. We are open for your visit despite our adjusted holiday hours. See you soon!
Need a message tailored to your business?
Use a free generator to create wording for your appointment, welcome greeting or away reply.
Using these templates
When should I send an appointment reminder?
Choose timing that gives your client a useful chance to prepare or tell you they cannot attend. A day before is one starting point; adjust it to your service and cancellation rules.
Can I use these as automatic WhatsApp replies?
You can adapt the welcome and away examples for the corresponding settings in WhatsApp Business. Saved quick replies need to be selected when you respond. Appointment reminders need a separate scheduling workflow.
How do I automate appointment reminders?
Connect Google Calendar or add appointments in RecordarApp, then configure your reminder message and timing. Follow the getting-started guide to create a test reminder.
Spend less time sending the same reminder
Set up your appointment reminders once and let RecordarApp handle the scheduled sends.
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