Create your first WhatsApp appointment reminder

You don't need tech skills or a long onboarding. Add your appointments, choose the message your clients will receive, and send a test to your own phone.

Step-by-step setup
No card to start

The whole flow, at a glance

1

Bring in your appointments

2

Choose your reminder message

3

Add the client’s phone number

4

Send a test to yourself

Want clients to book themselves? Follow the online booking setup guide.

1

Bring in your appointments

Three ways to load your appointments. Use whichever fits your day.

Option A: Connect Google Calendar

  1. 1Click "Connect my calendar" in your dashboard
  2. 2Authorise RecordarApp to read your calendar
  3. 3Pick the calendar with your client appointments

Your data stays safe. RecordarApp only reads your calendar to find appointments. Writing online bookings back to Google Calendar is a separate permission that you turn on yourself.

Connecting Google Calendar — Italian interface
Connecting Google Calendar. Product shown in Italian.

Connecting Google Calendar

Option B: Add them in the app

No calendar needed. Add each appointment from the dashboard with the client's name, phone, date and time. It's the fastest way to start, with nothing to set up.

Option C: Let clients book online

Set your working hours, services and booking rules, then share your booking page. Clients choose a free time and enter their details. The appointment appears in your schedule and uses the reminder settings you choose.

Set up your online booking page →

Option D: Import from Excel (Team and Business)

Have your appointments in a spreadsheet? Upload an Excel or CSV with name, phone, date and time. RecordarApp schedules every reminder for you.

2

Choose your reminder message

Decide whether you need a confirmation, then set the wording.

Simple reminder

A heads-up, no reply needed. Use it for regulars and quick services.

"Hi Alex, a reminder of your appointment tomorrow at 15:00 at Bright Studio. We look forward to seeing you."

Confirmation request

The client gets confirm/cancel buttons in WhatsApp. Their reply lands in your dashboard, so you can fill cancelled slots in time.

"Hi Alex, your appointment is tomorrow at 10:30. Please confirm whether you can attend."
✅ Confirm ❌ Cancel

Make it yours

Add directions, what to bring, or a deposit note. Anything your clients need before the appointment.

Message editor — Italian interface
Message editor. Product shown in Italian.

Choose when it goes out

24 hours before, 2 hours before, or both. Set it per appointment type.

Reminder timing — Italian interface
Reminder timing. Product shown in Italian.
3

Add the client's phone number

In RecordarApp

Enter the client's number in the appointment form, including the international country code. Online bookings collect the number from the client.

In Google Calendar

Add the number to the event title or description. Check that the calendar is connected and your sending rules include this event.

See the Google Calendar workflow →
Adding a phone number to an event
Adding a phone number to an event.
4

Send a test to your own phone

See exactly what your clients will get before you go live.

  1. 1Create a test appointment for tomorrow with your own number
  2. 2Give it a minute to sync
  3. 3Check that it shows in your dashboard
  4. 4Get the WhatsApp reminder at the scheduled time

Next steps

Fine-tune your sending rules

Include only the events that need a reminder and exclude personal appointments. Test a matching and a non-matching event before relying on a rule.

Add a follow-up

Choose when to send a message after the visit, such as a feedback request or Google review link. Follow-up messages count towards your reminder allowance.

Review replies and delivery

Check sent reminders, confirmations and cancellations in the dashboard. Other client replies can be forwarded to your email.

Create reminders from a conversation

Use the WhatsApp Web extension while arranging an appointment. Its store listing currently uses the RicordamiApp name.

Read the extension guide →

That's it. You're live 🎉

From now on RecordarApp sends the reminder for every appointment that matches your rules. Check the delivery status of that first test before you load the rest.

⏱
Hours back each month
The reminders type themselves
📈
Fewer no-shows
Clients show up when reminded
😌
Runs while you work
Evenings and weekends too

Stuck on a step?

Send us a message and we'll walk you through it.